Banking and Financial Operations
Premium Banking BPO Services for Secure, Reliable, and Efficient Banking
In an era of rapid digital transformation and stringent regulatory requirements, IMS Datawise understands the unique challenges of banking and financial industry. We streamline your operations, enhance compliance, and improve efficiency to reduce costs, minimize risks, and focus on what you do best—delivering exceptional financial services to your clients by outsourcing key back-office banking and financial operations to IMS Datawise.
Banking and Financial Back-office Challenges
Back-office liabilities that stand out, like charge-offs in your balance sheets.
- Reliance on traditional bookkeeping methods, which are difficult to maintain.
- Lack of robust data architecture leads to struggle with data organization and utilization.
- An ever-growing need for skilled professionals who can manage ancillary tasks.
- Manual and time-consuming processes can add to operational inefficiencies.
Outsourced banking services tackle these challenges with specialized expertize, advanced data management, and streamlined processes to boost efficiency.
The US financial services market reached US$ 60.65 billion in 2023, with a projected growth of 7.47% CAGR between 2024 and 2032.
(Source: Expert Market Research)
Outsourcing certain key back-office processes can streamline documentation without affecting daily operations.
Key IMS Datawise Banking and Financial Services
Guaranteeing property standards with our robust code enforcement, embedding legal integrity, and thorough quality checks into every facet.
Navigating the FHA conveyance landscape with a service that's as meticulous as it is compliant.
Offering a comprehensive suite of services, including loan origination support, compliance, and quality control.
Creating and logging work orders to conducting the execution of all property maintenance tasks within the stipulated time frame.
Ensuring a streamlined communication channel for your stakeholders remains on top of every interaction.
Supporting comprehensively for property hazard claims, from identification to resolution.
Providing a list of back-office-related services that include (but are not restricted to) data entry, document processing, transaction processing, ID/address/income verification, and customer support.
Why IMS Datawise?
| Feature | In-House | Outsourcing | Premium Outsourcing to IMS Datawise |
|---|---|---|---|
| Cost | Potentially high | Cost of hiring, training, and infrastructure is not borne by end clients | Further optimized savings with competitive pricing and value-added services |
| Expertize | Limited to in-house staff skills | Access to a wider pool of talent | Learning & Development team conducts specialized process training |
| Technology | Dependent on company’s investment | Varied, depending on the service provider | State-of-the-art technology and tools tailored for industry needs |
| Flexibility | Can be limited by internal resources | More flexible than in-house | Maximum flexibility with scalable solutions |
| Focus on Core Business | Can be overwhelmed by back-office tasks | Allows for better focus on core activities | Ensures complete focus on business growth |
| Risk Management | All risks are borne internally | Risks shared with the service provider | Mitigates most operational risks with robust risk management strategies |
| Data Security | Depends on in-house protocols | Standard security measures | Advanced security protocols |
| Customization | High level of control over processes | Standard services with some customization | Fully customized services aligned with client’s business model |
| Scalability | May require significant investment to scale | Scalable to an extent | On-the-go scalability with minimal lead time |
| Client Satisfaction | Dependent on the efficiency of the in-house team | Dependent on the service provider’s performance | Client-centric approach ensuring high client satisfaction |
Ready to optimize your banking and financial back-office operations?
