
Automotive Operations
Premium Automotive BPO Services for Seamless, Cost-Effective, and Efficient Experience
Data plays a critical role in the evolving automotive landscape. Our team leverages advanced technologies and industry insights to deliver reliable, data-driven back-office support tailored to dealerships, manufacturers, and financial institutions’ unique needs. With data-driven annotation and vehicle valuation from IMS Datawise, you sell more cars.

Automotive Back-office Challenges
Back-office liabilities that are worse than the unsold cars in your lot.
- Managing and processing a vast amount of data for making informed decisions.
- Inaccuracy in vehicle valuation can lead to revenue loss and customer dissatisfaction.
- Processing vehicle titles can be time-consuming, and requires strict legal compliance.
- Efficiently managing inventory is complex, and requires constant monitoring.
Outsourcing in automotive industry can address these challenges by providing specialized expertize and streamlined services.
The US used car market is projected to reach US$ 302.47 billion by 2027 with a CAGR of 7.51%.
Outsourcing key back-office automotive processes can help you make data-driven decisions, and provide optimum client experience.

Key IMS Datawise Automotive Data Logging Services
Automotive Data Management
Offering a wide range of services related to automotive data management, such as data collection, processing, and analysis, to provide you with accurate, real-time insights.
- Vehicle Data Analysis
- Inventory and Sales Data Management
Valuation & Appraisal Services
Delivering detailed and accurate asset evaluations, ensuring high standards of quality and efficiency as a part of valuation jobs.
- Expert-Led Valuations
- Comprehensive Appraisal Reports
- Standards and Compliance
- Streamlined Service Delivery
Why IMS Datawise?
Feature | In-House | Outsourcing | Premium Outsourcing to IMS Datawise |
---|---|---|---|
Cost | Potentially high | Cost of hiring, training, and infrastructure is not borne by end clients | Further optimized savings with competitive pricing and value-added services |
Expertize | Limited to in-house staff skills | Access to a wider pool of talent | Learning & Development team conducts specialized process training |
Technology | Dependent on company’s investment | Varied, depending on the service provider | State-of-the-art technology and tools tailored for industry needs |
Flexibility | Can be limited by internal resources | More flexible than in-house | Maximum flexibility with scalable solutions |
Focus on Core Business | Can be overwhelmed by back-office tasks | Allows for better focus on core activities | Ensures complete focus on business growth |
Risk Management | All risks are borne internally | Risks shared with the service provider | Mitigates most operational risks with robust risk management strategies |
Data Security | Depends on in-house protocols | Standard security measures | Advanced security protocols |
Customization | High level of control over processes | Standard services with some customization | Fully customized services aligned with client’s business model |
Scalability | May require significant investment to scale | Scalable to an extent | On-the-go scalability with minimal lead time |
Client Satisfaction | Dependent on the efficiency of the in-house team | Dependent on the service provider’s performance | Client-centric approach ensuring high client satisfaction |
Case Studies
For insurance companies, the perennial challenge is to keep customers satisfied consistently. They can achieve this by processing claims promptly, resolving issues, and making timely yet accurate decisions. This challenge (mainly) has remained at the top over time because of…
Ready to rev up your automotive back-office operations?
