Personal Insurance Business Process as a Service

Your customers count on you to protect what matters most, their homes, cars, health, lives, and future. IMS Datawise offers business process management outsourcing services to help personal insurance providers deliver that promise with fast, accurate, and empathetic support.

Personal Insurance BPMO Services

Personal Insurance Segments We Support

Every type of personal insurance comes with its own demands, and we are equipped to meet each one.
Health Insurance
Health
Insurance
Life Insurance
Life
Insurance
Auto Insurance
Auto
Insurance
Homeowners Insurance
Homeowners
Insurance
Renters Insurance

Renters
Insurance

Long-term Care Insurance
Long-term
Care Insurance
Travel Insurance
Travel
Insurance
Mortgage Insurance
Mortgage
Insurance
Others
OTHERS

Future-Ready Tech Powering Our Solutions

Future-Ready Tech Powering Our Solutions
Future-Ready Tech Powering Our Solutions

Future-Ready Tech Powering Our Solutions

  • Business Process Management Systems (BPMS)
  • Robotic Process Automation (RPA)
  • Artificial Intelligence (AI) / Machine Learning (ML)
  • Workflow Automation
  • CRM & ERP Integration
  • Intelligent Document Processing (IDP)
  • Business Intelligence (BI) Tools
  • Chatbots/Virtual Assistants
  • IoT Integration

Your Personal Insurance Challenges. Our Tailored Solutions.

We understand the complex challenges facing personal insurance providers. Our customized solutions address your most pressing operational challenges.

Solution: We streamline operations with automated claims processing - reducing manual work, errors, and delays. Our expert BPO teams manage intake, validation, and adjudication — improving speed and accuracy across all policy types.

Solution: Our outsourced policy administration services manage enrollments, renewals, changes, and terminations - reducing administrative costs, while freeing your internal teams to focus on growth and customer relationships.

Solution: We offer end-to-end risk management insurance and compliance outsourcing, ensuring full adherence to HIPAA, ACA, and other regulatory mandates. With secure processes and trained teams, we help minimize legal and data risks.

Solution: Our underwriting process outsourcing covers data entry, document verification, and risk scoring. This supports faster and more accurate underwriting, while eliminating internal workload and delays.

Solution: We leverage AI and predictive analytics to flag anomalies in real time. Our insurance claims automation systems filter out suspicious claims early, reducing fraud losses and investigative effort.

Solution: Our multilingual customer service outsourcing teams provide 24/7 support across chat, phone, and email - managing queries, updates, and claims support, while ensuring a seamless customer experience.

Solution: We provide sales process outsourcing for lead generation, renewals, and upselling. Our trained insurance representatives engage prospects and customers with product knowledge and compliance in mind.

Behind every claim is a story.
Behind every policy is a promise.

We help you stand by both.

Let’s Get Started Today

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